Your personal privacy is of extreme importance to us. The European Union (EU) has taken the lead on this issue in the most recent Global Data Protection Regulations (GDPR). Our privacy policy and marketing efforts consider those standards.
COLLECTION & STORAGE OF PERSONAL INFORMATION
Grand Cayman Villas & Condos, LLC collects & maintains personal data provided directly by the guest themselves (for the purpose of either inquiring/making an accommodations reservation, subscribing to our eNewsletter or to make an incidental purchase connected with a reservation.) Our company does not buy e-mail marketing lists from any third parties. Our company also does not sell (or share) any customer personal data with any outside parties, vendors or partners.
This information (5 items detailed below) will have come directly thru our secure website, or during the booking or subscription process or will be provided to us by the guest’s travel agent, online booking source or wholesaler and entered into our secure reservations system. Regardless of the source of the personal information, our reservation software is web-based, fully PCI compliant (for credit card data), maintains a security certificate (SSL) and is fire-walled & password-protected. Further, any credit card information is “tokenized” so that only the last-4 digits of the card are visible within our reservations system, even to our reservations staff.
- Name
- Mailing Address
- Email Address
- Contact Phone Number
- Tokenized Credit Card Details
We also collect and store email addresses only for our periodic E-newsletters. Addressees are invited to unsubscribe with each newsletter send and any email addresses unsubscribed are expunged from our database.
Our websites have Google Analytics™ tracking code and so that we may track inbound traffic to our website to better refine the online experience for the guest and measure our website performance. Google maintains all information securely outside our company. We do not store that information.
HOW WE USE PERSONAL INFORMATION
We use the 5 items of personal information above exclusively for the contractual purposes of making an accommodations reservation and communicating (by Mail Chimp™) with our customers prior to, during & after their trip. All credit card data is deleted permanently once the card expiry date is reached. The name, address, email and phone number for confirmed guests only remain in our secure reservations system. Only email addresses are retained for subsequent use in marketing.
Any guest may request a copy of their customer data held on file and also has the right to request that we delete/expunge it from our files. Please feel free to email our Data Protection Principal directly. Jim Leavitt at [email protected]
AUTOMATIC LOGGING OF SESSION DATA
We automatically log generic information about your computer’s connection to the Internet, which we call “session data”. Session data consists of things such as IP address, operating system and type of browser software being used and the activities conducted by the user while on our site. An IP address is a number that lets computers attached to the Internet, such as our web servers, know where to send data back to the user, such as the pages of the site the user wishes to view. We collect session data because it helps us analyze such things as what items visitors are likely to click on most, the way visitors are clicking through the site, how many visitors are surfing to various pages on the site, how long visitors to the site are staying and how often they are visiting. It also helps us diagnose problems with our servers and lets us better administer our systems. It is possible to determine from an IP address a visitor’s Internet Service Provider (ISP) and the approximate geographic location of his or her point of connectivity. We may also use some session data, such as the pages you visited on our site, to send you e-mail unless you had previously opted out of receiving such messages.
COOKIES
“Cookies” are small pieces of information that are stored by your browser on your computer’s hard drive. There are many myths circulating about cookies, but you should know that cookies are only read by the server that placed them, and are unable to do such things as run programs on your computer, plant viruses or harvest your personal information. The use of cookies is very common on the Internet and Grand Cayman Villas’ use of cookies is similar to that of such sites as Expedia and Travelocity, as well as Google, CNN.com and other reputable online companies.
First and foremost, you can rest assured that no personal information about you is gathered or stored in the cookies placed by the grandcaymanvillas.com website and, as a result, none can be passed on to any third parties.
Cookies allow us to serve you better and more efficiently, and to personalize your experience at our site.
A cookie may also be placed by our advertising server. Such cookies are used only for purposes of tracking the effectiveness of advertising served by us on our site and no personal information about you is gathered from you by the use of these cookies, nor is this information shared with any third parties. Similarly, a cookie may be placed by our third-party advertising companies. These companies may use aggregated statistics about your visits to this and other web sites in order to provide advertisements about travel-related goods and services that you may be interested in. The information they collect does not include your personal information.
The third-party advertising companies may also employ technology that is used to measure the effectiveness of ads. Any such information is anonymous. They may use this anonymous information about your visits to this and other sites in order to provide advertisements about goods and services of potential interest to you. No personal information about you is collected during this process. The information is anonymous and does not link online actions to an identifiable person.
Most web browsers automatically accept cookies. Of course, by changing the options on your web browser or using certain software programs, you can control how and whether cookies will be accepted by your browser. Grand Cayman Villas & Condos supports your right to block any unwanted Internet activity, especially that of unscrupulous websites. However, blocking grandcaymanvillas.com cookies may disable certain features on our site and may make it impossible to purchase or use certain services available on the site. Please note that it is possible to block cookie activity from certain web sites while permitting cookies from sites you trust.
OTHER
From time to time we may add or enhance services available on the site. To the extent these services are provided and used by you, we will use the information you provide to facilitate the service requested. For example, if you email us with a question, we will use your email address, phone number, name, nature of the question, etc. to respond to your question. We may also store such information to assist us in making the site the better and easier to use.
Thank you for visiting Grand Cayman Villas & Condos!
